This Privacy Policy outlines how MAX Pro Home Services Inc (“MAX Pro Home”, “we”, “us”, or “our”) collects, uses, and safeguards your information when you use our website, social media pages, or any related online services (collectively referred to as the “Services”). It also details your privacy rights and how we comply with federal regulations and SMS/MMS messaging policies, including those set by RingCentral.
We respect your privacy and will only send SMS messages after receiving your
express written consent. This consent must be actively provided by you, typically through:
Checking an opt-in box on our online forms with clear SMS disclosure language, or
Sending a confirmation text message to a designated number we provide.
All opt-ins and opt-outs are logged and tracked for compliance purposes.
You may opt out of receiving SMS messages from us at any time. To unsubscribe, simply reply to any text message with
“STOP” or “UNSUBSCRIBE”.
Every SMS we send will include clear instructions on how to opt out. Once opted out, you will no longer receive text communications from us unless you re-subscribe.
Personal Information You Provide:
Name
Email address
Phone number
Service details (e.g., your home improvement or repair request)
Automatically Collected Information:
IP address
Browser type and device information
Browsing activity and usage data on our Services
We collect and process your personal information to:
Provide and manage our Services
Respond to inquiries and fulfill service requests
Send service confirmations, updates, or appointment reminders
Improve user experience and website functionality
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
We may share your information only when:
Improve user experience and website functionality
Required by law or legal process
Necessary to protect our rights, privacy, safety, or property
Working with service providers who assist in delivering our Services (under strict confidentiality agreements)
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our practices.
Our Services are not intended for children under the age of 13 . We do not knowingly collect personal data from children. If we become aware that personal information from a child has been collected without parental consent, we will take steps to delete that information.
We comply with CalOPPA by:
Allowing anonymous visits to our site
Clearly linking our privacy policy on our homepage
Notifying users of privacy policy changes on this page
Allowing users to update their information by contacting us
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated revision date. Continued use of our Services after changes are made signifies your acceptance of the new terms.
MAX Pro Home Services’ team is fully trained and certified, ensuring top-quality results. Whether you need a one-time deep clean or regular maintenance for your tile floors, we’ve got you covered!
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